Luís Andrioli (he/him)

Wants to join a team Supports startups

Customer Success Manager

Intro / About me

10 years of work experience, 6 in multinational companies. I acquired solid knowledge in Real Estate, Management and Customer Success, 3 of my main functions. I have a customer-centric mindset, high adaptability and a problem-solving profile, focused on positively impacting the customer experience.

Languages

Portugese English Spanish German

City

Köln

Introduction

Hello! My name is Luís Andrioli, i’m brazilian, graduated in Law and Business Management. I have almost 10 years of work experience in Customer Service Management. I worked for multinational companies and a startup. Responsible for managing projects, monitoring KPIs, creating communications, taking care of a relevant portfolio of enterprises from the beginning, developing healthy and loyal relationships, a successful work that impacted significantly in revenue growth (+50%) and satisfaction indicators (+70%). I’m customer obsessed, detail oriented, data driven, organized, resilient, experienced in building and nurturing customer relationships, ensuring to meet customer and business goals, and i have excellent communication skills.