Luís Andrioli (he/him)

Wants to join a team Supports startups

Customer Success Manager

City

Köln

Intro / About me

10 years of work experience, 6 in multinational companies. I acquired solid knowledge in Real Estate, Management and Customer Success, 3 of my main functions. I have a customer-centric mindset, high adaptability and a problem-solving profile, focused on positively impacting the customer experience.

Languages

Portugese English Spanish German

Introduction

Hello! My name is Luís Andrioli, i’m brazilian, graduated in Law and Business Management. I have almost 10 years of work experience in Customer Service Management. I worked for multinational companies and a startup. Responsible for managing projects, monitoring KPIs, creating communications, taking care of a relevant portfolio of enterprises from the beginning, developing healthy and loyal relationships, a successful work that impacted significantly in revenue growth (+50%) and satisfaction indicators (+70%). I’m customer obsessed, detail oriented, data driven, organized, resilient, experienced in building and nurturing customer relationships, ensuring to meet customer and business goals, and i have excellent communication skills.

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