We transform costumer feedback into enterprise growth. Our data analysis will boost your sales margin and production efficiency.

Achievements

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What we offer

We offer consulting and development services on integrated AI tools that can evaluate costumer feedbacks generated through multiples channels. This automatized AI feedback has the potential to effectively use costumer feedback for data analysis, that helps improve several cost relevant aspects such as marketing activities or the improvement of production lines.

Target group

Larger companies that are compartmentalized, such that costumer feedback only slowly finds the way back from sales to marketing, from marketing to production, from production to research. Our services and tools allows that from vast amounts of qualitative and quantitative data, the relevant information comes to the relevant place. In shortest time.

Challenges

Refine the proof of concept to the workflows of specific industries. Launch prototype projects within these industries.

Our Story

We started with a project "Digitale Manufaktur" founded by the Bavarian State Ministry of Digitalization. The goal was to explore AI tools and agile methods in order to digitalize and automatize citizen participation.

Here, we experimented with several AI approaches, and detected the big potential to combine different methods such as Argument Mining and Bayes networks.

With this combination it is possible to process massive amounts of qualitative data in form of text arguements, transform these data into quantitative metrics, and finally generate statistical evaluation schemes, that point to most challenging issues in the enterprise management, as detectable from the big data input.
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